Failure to manage a single crisis effectively can seriously damage your organization, reputation, stakeholders, and clients. It can devastate a company. An emergency can occur anytime to any organization, and leaders must consider how a disaster could affect the organization, its employees, and the financial bottom line. In other words, a company can manage the crisis, or the crisis can manage the organization. The most common mistakes organizations make when facing a crisis are:
Pretending a catastrophe doesn’t exist or postponing acknowledgement
Addressing predicament management only when in the middle of one
Treating media (particularly social media) as if it were the enemy
Failing to face the issue with employees and stakeholders
Talking down to stakeholders or using jargon they don’t understand
Not documenting the disaster and the response from the beginning
Lacking transparency or being dishonest
The LLF team of skilled facilitators, human resources specialists, business psychologists, mediators, and legal experts have the expertise you need to plan for a crisis and manage it effectively.
Reach out to Helen Ross Petty today to begin a conversation about your crisis planning needs. Hiring an outside facilitator is a vital element in the process of crisis planning. The consequences for organizations can be steep when stakeholders become disenfranchised. So why take chances? A well-crafted crisis management program can help your organization weather a crisis, ensure key stakeholders are informed, and protect the organization from external threats, or at least reduce their impacts. Practical crisis management addresses pre-crisis planning, in-crisis response, and post-crisis management. Our crisis management solutions have all the tools you need to manage a crisis effectively.