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Ahh, Hand-Me-Down Handbooks

Let’s be real….an organization that invested in a decent handbook isn’t just passing that thing around. If someone is sharing their leftovers, that handbook wasn’t good when it was fresh.
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#tipping #servicefee

Untipping the Scales: Embracing Service Fees for a Fairer, Flourishing Service Industry

The service industry throbs with the pulse of human interaction, where skilled hands and warm smiles weave experiences that linger long after the bill is paid. Yet, beneath the surface of friendly exchanges and steaming plates lurks a complex current: the question of compensation. Tips, the traditional lifeblood of many service sectors, have fueled countless careers while leaving others perpetually afloat. But at what cost, and is there a calmer sea upon which service businesses can navigate?
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#WorkplaceInvestigations #TitleVII #LynchLaw #TexasHR #HR #Legal #AustinTexas #AWI

What Do I Do If Somebody Cries?

I usually acknowledge that they're having an emotion and ask if they need a minute and get them a Kleenex. And beyond that, I don't do much at all about it.
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#WorkplaceInvestigations #TitleVII #LynchLaw #TexasHR #HR #Legal #AustinTexas #AWI

What Do You Do If Somebody Starts Yelling at You During an Interview?

You remember that you got thick skin, and you remember that it's not personal. Some people are just loud and, as they get agitated, they get louder. And some people really do mean to yell at you, not just for the sake of being loud, but because they're angry with you.
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#WorkplaceInvestigations #TitleVII #LynchLaw #TexasHR #HR #Legal #AustinTexas #AWI

What Do You Do If a Witness Asks You for Legal Advice?

What do you do if a witness asks you for legal advice? You don't give it to them. It's as simple as that. And this question goes to people who both are attorneys, as well as investigators who aren't attorneys.
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