Susan Word Photo

Susan D. Word, provides human resources solutions that help businesses and government entities achieve organizational goals.  She focuses on workforce planning and simplifying employment processes.  Susan also helps organizations build stronger leaders by delivering customized training and development programs.

Susan’s background includes 20 years in Human Resources Management and 15 years in operations management.  She has been a leader in private and in public sectors which include a variety of industries such as semiconductor manufacturing, electronics testing, municipal government, public utilities, outsourced sales, and medical services.  In addition to her consulting firm, Susan teaches the Human Resources Certification Prep course at Austin Community College and Temple College.

The Human Resources Profession and Employment Law are two sides of the same coin.


She started her career in the US Army as a commissioned officer and Blackhawk helicopter pilot.  As a conscientious veteran she is an active volunteer with the Employer Support of Guard and Reserve (ESGR) and active in human resources professional associations. She has a Master of Arts Degree in Human Resources Development Leadership from the University of Texas at Austin.